The general Terms and Conditions of Sale detailed below govern the contractual relationship between the ‘User’ (hereafter also referred to as ‘You’ or the ‘Customer’) and ‘Supaporn Global’ (hereafter also referred to as ‘We’ or the ‘Website’), belonging to the Supaporn Import and Export.,Ltd. Both parties accept these Conditions unreservedly. These general Conditions of Sale are the only conditions that are applicable and replace all other conditions, except in the case of express. written, prior dispensation. We maintain that, by confirming your order, you have read and do unreservedly accept our general Conditions of Sale. These Terms and Conditions of Sale are important to you and Supaporn Global as they are used to protect your rights as a valued customer and our rights as a business.
Changes to the Terms of Service and the Website
Supaporn Global is a work in progress, and as such things may change, be added or be taken away. We reserve the right to update the Website and these Terms of Service from time to time, at our discretion and without any notice. It is solely your responsibility to keep up-to-date with the latest Terms and Conditions by checking back regularly. Your continued use of the Website following the publishing of updated Terms of Service will be taken to mean that you have read and agree to the changes.
Data Protection Policy
Supaporn Global has measures to protect privacy in order to ensure the user that your personal information that has been provided when you purchase a product or fill in any forms via our online service has secured data encryption; sensitive data including credit card information will be sent by cryptography of Secure Socket Layer (SSL) and will be specifically collected in bank payment system which can be accessed by special access permission of an authorized person only.
All sales are final. We accept returns for refund or exchange, for items damaged in transit.
Note：The original shipping fee and insurance are non-refundable.
Refunds and Exchanges
To be eligible for a refund or exchange, you must first email us within 7 days of receiving the products at [email protected] to alert us of the damage, then return the damaged item to us. Upon receipt of the damaged item we will ship out a replacement, if available. If a replacement is not available we will refund the full purchase price of your item.
Lost or Stolen Packages
Support Global is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Support Global will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.